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stefanickdale

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1/5

Discount Marine Supplies, a rude and insulting attitude for a business man.

I recently purchased 2 pole Attwood Pole holder bases for my boat. I choose the type by the picture shown on the site. I was sent something completely different. Upon contacting Discount Marine (by email, doesn't give a direct contact number), I was sent an accusing reply by the person handling the purchase order, one Christian Grey. I don't know if he owns the retailing business he claims he's been with for 15 yrs., but he is rude and repeatedly insulting. In numerous email conversations with this individual, he repeatedly and rudely implies that how I, as the customer is at fault. I requested a return shipping label so I could return them for a refund, that was going on 2 weeks ago. He now claims he is refunding my money and that, as far as he is concerned, I can throw the incorrect items in the ocean. I finally read reviews of others dealing with this person, the majority, echoing my same experience. What few positive reviews I read, were probably by him (or someone directed by him) just to refute the overall negativity of the reviews on his business. Don't deal with this guy!


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