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laneve

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3/5

Coupon offers are misleading

We wanted to buy a new KitchenAid mixer and your prices are good, especially with the coupon offer of $10. off. When we went through the process of choosing which mixer we wanted, and registering on the website, putting all the information in such as mailing address, billing address, credit card info, etc. it didn't give us the $10. coupon offer. We then saw the notice that said we didn't qualify for the discount. You should advise the buyer of the requirement to qualify for the discount. (We still don't know why we didn't qualify)! That message is disappointing!

Customer Service Manager's Avatar
posted Apr-26-2018

A rep from Everything Kitchens LLC, Customer Service Manager,has responded

“Hello, Thank you for your review. We are sorry to read you feel the message was disappointing regarding not being able to use the ten dollar discount. We have the model mixer you purchased listed in the exception to that coupon. The reason for that exclusion is we've lowered that mixer to the lowest possible discount we can do for our customers and of course you are no exception to that fact. We hope this reply betters your understanding and greatly apperciate your buisness. Have a delcisous weekend!”


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