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OJ Commerce


Missing a big part

Ordered a recumbent bike/elliptical trainer preform brand. Was missing one of the pivot legs so as of yet I cannot even use the bike as I am now waiting even longer for the missing part. It’s a 3 foot long rod so I don’t know how you miss putting that in the box. Shipped fast but kinda pointless since I haven’t been able to use it and don’t know when I will be able to. Part is supposed to come this Friday so it’s been over a week now. Got a new part from pro form and it is the wrong part. Had it been in the box in the first place this would not have happened ! Was a three foot long piece how do you miss that!!! Will not buy from oj commerce again. Spent 400 dollars for an elliptical hybrid trainer I STILL can’t use! Can’t call proform till Monday.

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