Created further advances
"Totally awed by the necklace..was more than I expected although I should have know because I had purchased other items in past years and was impressed with the quality..you people have not changed and still deliver!"
"I had looked at several designs of the beautiful rings offered and I was having a hard time deciding which one I wanted. So I ordered. When my ring came in, I was like I thought I had ordered the Angelix Oval cut ring, but I had ordered one of the ones I liked but not as much as I loved the Angelix ring. So I talked to one of the chat people and they were very very helpful. Her name was Melissa, and she was very polite, and helpful in getting me on the right track of my exchange. I was very happy with the way she treated my case and me. I have the ring I wanted the most now, so I am extremely happy with everything. Thank you!! "
"One of the earrings purchased did not contain a back. She's had them since Feb (now June) and already one of the diamonds has popped out of the earring. Overall, pretty dissatisfied. The items were attractive for the short period they seemed whole."
“Hello, I'm sorry, I don't see any notes on your account regarding this issue? Please reach out to our customer service department so that we can get this resolved for you. ”
"Earrings were beautiful wife loved them"
Wonderful product and service!
"I was very impressed with their product and service."
"Wanted a second ring to represent my marriage blessing. This ring is beautiful and the price was fantastic!"
Consistently exceeding expectations
"Diamond Nexus has gone over and above in the purchases O have made with them over the last few years. The quality,price and service make them my go to seller for jewelry."
Great customer service
"I felt the 3ct pear shaped pendant was too large for me so I returned it for a more realistic looking 2.43ct round pendant. They were very helpful in making my exchange quick & easy."
"The solitaire pendant is extraordinarily beautiful!"
Superb quality amazing service
"Quality of stud earrings is superb"
"so far have had great service, but nothing was delivered today...put horrible cause did not know what else to put"
“Hello, I checked the details of this order and it looks like it did ship, and deliver, to you on time. There have been a few exchanges since you placed this order. Is it a different order you are having an issue with? I see your most recent order was scheduled to ship the 7th for delivery on the 11th, which also looks to have completed without error, and on time. If you need further assistance please reach out to our customer service department so we can gather a few additional details. ”
"just as I hoped they would be Excellent."
Easy ordering and amazing product
"Settings and stones are of a very high quality! I will order from them again. "
"I am a long time customer. Every purchase has been perfect from the jewelry to the packaging."
Good experience with the 2 items I've purchased thus far
"I purchased an eternity ring and a small solitaire. I ordered these separately over the course of 6 months. Each time, it was a good experience - the quality of the items was great and the items were lovely. A great addition to my wardrobe with professional-looking accent pieces. I can take these pieces traveling and not worry about the expense of losing them or them getting stolen as they were affordable pieces. This turned out to be a wonderful alternative to the real thing, especially for business travel."
"Looked for leverback earrings. Purchased my earrings online. They arrived in a couple of days and I LOVE them!"
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